Super Soccer Stars San Francisco Bay Area – Frequently Asked Questions

Super Soccer Stars San Francisco Bay Area – Frequently Asked Questions

We’ve compiled a list of frequently asked questions to provide you with more information about our fun and engaging children’s soccer programs in the San Francisco Bay Area.

Programs Overview

What types of soccer programs do you offer for kids in the Bay Area?

• Soccer Stars offers a comprehensive “crib-to-college” player pathway, starting with our Parent & Me program for ages 12 months to 2 years, Super Soccer Stars for ages 2 to 10 years, Soccer Stars United Development (U5 to U12), and Soccer Stars United Travel (U8 to U18 in Miami and New York only). Our core programs in the Bay Area focus on the foundational and developmental stages.

Does my child need any special soccer equipment to participate in your classes?

• No special equipment is needed! We provide all the necessary soccer balls and training materials for each class.

What can my child expect to do and learn during a Super Soccer Stars class?

• In our Super Soccer Stars classes, the soccer ball is the tool we use to help children improve their soccer skills and gross motor skills. Our dynamic coaches work in small groups to develop self-confidence, physical literacy, and socialization skills in a fun, non-competitive, and educational environment. Each week, we focus on learning a new skill through engaging activities and drills.

How long are the soccer classes for different age groups?

• Class times vary based on age:

• Ages 12 months to 2 years: 40 minutes
• Ages 3 to 4 years: 45 minutes
• Ages 4 to 5 years: 45 minutes
• Ages 5 to 12+ years: 50 minutes

What is the minimum age for my child to join Super Soccer Stars?

• Our program starts with Parent & Me classes for children as young as 12 months old, and we continue with Super Soccer Stars for kids aged 2 to 10 years.

What is the philosophy and purpose behind the Super Soccer Stars program?

• Our mission is to empower kids through soccer and sports by teaching them how to have fun while learning the fundamentals1 of soccer. We use soccer as a vehicle to build self-confidence and develop teamwork in a positive and encouraging environment.

Does my child need prior soccer experience or a certain skill level to enroll?

• Not at all! Super Soccer Stars welcomes children of all skill levels, from complete beginners to those with some experience. Our programs are designed to be inclusive and cater to individual development. Our overlapping age groups allow you and your child to find a comfortable level of play.

Can you describe the different Super Soccer Stars program levels?

• Parent & Me (Ages 12 months to 2): A pre-soccer music and movement program led by experienced instructors and puppet friends Mimi and Pepe. It focuses on developing balance, coordination, upper and lower body exercises, and cognitive skills.
• Super Soccer Stars (Ages 2 to 10): Our core youth soccer program that teaches the fundamentals of the sport in a fun, non-competitive, educational setting. We use positive reinforcement and maintain a low child-to-coach ratio to ensure individual attention and build confidence.

What makes Super Soccer Stars the right choice for my child’s soccer development in the Bay Area?

• Several key aspects make Super Soccer Stars unique:

• Low kid-to-coach ratio: Ensures personalized attention and allows children to progress at their own pace.
• Age-specific classes: Tailored lesson plans designed for the developmental needs of children within close age ranges (especially for ages 12 months to 5 years).
• Experienced and certified coaches: Our coaches undergo ongoing training and are reviewed regularly to stay up-to-date with the best youth soccer practices. We also encourage and support our coaches in achieving higher coaching certifications.
• Fun and engaging curriculum: We believe that learning through play is the most effective way for children to develop a love for the game and build essential skills.

What’s the difference between a Super Soccer Stars Class and a Camp?

• Classes are typically 40-50 minute sessions held weekly, focusing on building fundamental soccer skills in a consistent and fun environment.
• Camps are longer sessions, usually 2-3 hours, offering a more immersive play and learning experience. Our camps may focus on recreational soccer, advanced development, competitive skills.

• Do you offer private soccer classes or camps for small groups of friends?

• Yes! Setting up a Private Class or Camp is easy. Simply fill out our online request form, and our private group organizer will contact you with a cost estimate. Our scheduling team will then work with you to finalize the details, secure a coach, and arrange payment.

Enrollment and Policies

Can we try a Super Soccer Stars class before committing to a full season?

• Yes, we offer one trial class or a trial period. After enrolling, you have until the 4th class to decide if you’d like to continue for the rest of the season. This allows your child time to adjust and engage with the class. If you choose to withdraw within the trial period, you’ll receive a prorated credit or refund (please note the non-refundable registration fee).

What should I do if my child is hesitant or doesn’t seem to enjoy the first soccer class?

• It’s very common for children to need a “warming up” period when starting a new activity or with a new coach. Please communicate any concerns with us, and we’ll work with you to make necessary adjustments and help your child feel more comfortable.

Is it possible to switch my child to a different soccer class time or location?

• Yes! You can transfer to another class within the same age group and location (where we handle registration directly on our website) as long as there is space available. Any price differences will be adjusted accordingly. To request a transfer, please text, email, or call us.

What is your policy on make-up classes if my child misses a session?

• We offer up to two make-up classes per season for missed sessions. Make-up classes are subject to availability within the same season and age group, must be scheduled before the season ends, and cannot be used for the first or last class of the season. Make-up classes do not carry over and cannot be refunded.

How will I know who my child’s coach is and where the class is located?

• After registration, you will receive a class confirmation email or a first-class email containing details about your class location and where to meet the coach. You can also find a specific map pin on our website under your class details.

I just signed up for a Super Soccer Stars program. What are the next steps?

• Congratulations and welcome to Super Soccer Stars! You will receive your invoice via email (registration fees are invoiced separately). The class will also be listed in your online account. Before the season starts, you’ll receive a first-class email with more specific information about the program.

What happens if the soccer class I want to enroll in has a waitlist?

• If a program shows the “Join Waitlist” option, we strongly encourage you to complete the waitlist registration form to reserve a spot. The waitlist is managed on a first-come, first-served basis for any openings. There is no obligation or upfront payment. We will contact you if a spot becomes available, and full payment will be required to secure it.

My child’s age falls between two different Super Soccer Stars age groups. Which class should I choose?

• Because our program focuses on developmental milestones rather than just size, if your child falls between age groups (especially in the 3-5 year range), we generally recommend enrolling in the earlier age group for new players. However, our coaches can assess your child and provide recommendations if moving to the next age group seems more appropriate. Please feel free to discuss this with us.

Do you offer any discounts for enrolling multiple children from the same family?

• Yes, we offer sibling discounts! Use the code SIB10 to receive 5% off the class price for each additional child enrolled in your family. This discount does not apply to monthly billing options.

I’ve forgotten my account password. How can I reset it?

• No problem! You can easily reset your password by clicking on this link and following the instructions sent to your email: [Insert Password Reset Link Here].

How do I sign my child up for a Super Soccer Stars class in the San Francisco Bay Area?

• Visit our Class Search page here to find a class near you! You can register by either signing in to an existing account or creating a new one. Having an account allows you to manage your class information easily. If you need any assistance during enrollment, please don’t hesitate to contact us.

Coaches and Safety

How can I become a Super Soccer Stars coach in the Bay Area?

• If you’re passionate about working with children and soccer, we’d love to hear from you! Find information about available opportunities and join our team HERE.

How can I get in touch with my child’s soccer coach?

• For security and privacy reasons, we do not provide direct contact information for our coaches. If you need to pass on any important information, please contact our Customer Advocacy Team, and they will ensure the message is relayed. For Private Groups, you can contact your dedicated Private Group Organizer.

What kind of training do your soccer coaches receive?

• Our coaching department is committed to excellence. We review every coach multiple times each season to ensure they are up-to-date with the latest coaching techniques and information. We also incentivize our coaches to pursue higher levels of coaching status and national certifications.

What is your hiring process for Super Soccer Stars coaches?

• Our coaches undergo a thorough multi-stage interview process. All candidates have prior experience in coaching or early childhood education and must pass state and federal background checks to ensure the safety and well-being of our participants.

What is your policy regarding weather conditions and class cancellations?

• Our team makes every effort to determine class status based on forecasts approximately two hours before the scheduled start time. Please be aware that we typically hold classes in drizzly weather and light to moderate rain, so please dress your child accordingly. Safety is our top priority, and occasionally, we may need to cancel classes on short notice or while in progress. If we anticipate bad weather the day before, we will reach out to you to arrange a make-up class.

What to Bring and Wear

Does my child receive a soccer jersey as part of the registration fee?

• Yes, for most classes where enrollment is taken directly through our website, your child will receive a Super Soccer Stars t-shirt or jersey as part of their registration. We encourage them to wear it to each class. Please also remember to bring a water bottle for your child. You can purchase an official Super Soccer Stars soccer ball here.

What should my child wear and bring to their Super Soccer Stars class?

• We recommend seasonally appropriate athletic wear that allows for comfortable movement. Secure footwear is essential (lace-up or Velcro sneakers – no open-toed shoes or anything that might slip off). Please also ensure your child brings a water bottle to stay hydrated.

Do I need to bring a soccer ball or any other equipment to the class?

• No, we bring all the necessary equipment for a successful class. However, you are welcome to bring your child’s own soccer ball if they prefer. You can also purchase Super Soccer Stars apparel and equipment from our online store here

Bringing Super Soccer Stars to You

How can I bring Super Soccer Stars programs to my child’s school or community location?

• We’re excited you’re interested! Please visit our website for more information on how to partner with us to bring our programs to your school or location.

Stay Connected

How can I join your mailing list for updates and special offers in the Bay Area?

• Joining our mailing list is a great way to stay informed about the latest news, program updates, and special promotions in your community. Sign up to join our mailing list.

Can Super Soccer Stars provide a soccer class or activity for my event, function, or festival?

• We are committed to being a positive part of the local communities we serve. For any vendor requests or inquiries about having Super Soccer Stars at your event, please contact us at SFmarketing@soccerstars.com

Who should I contact for media inquiries related to Super Soccer Stars in the Bay Area?

• Please direct all media inquiries to SFmarketing@soccerstars.com